BRINGING FAMILIES HOME
For more than 3 decades, Essex Mortgage has helped generations of families achieve the dream of home ownership.
Account Access
Log in to your Customer Portal for general information, tax forms, documents, payoff requests, statements or making payments.
Quick Actions
FAQs
Unlock instant support! Our Virtual Assistant is your go-to for mortgage queries. Easily make payments or look up loan information, such as your loan number, last payment or payment amount, using just your phone number. Tap into Frequently Asked Questions for swift answers or chat live with our experts. Experience hassle-free assistance at your fingertips.
Help Starts HereLoan Process
Buying a home will probably be the largest financial transaction you will make in your lifetime. We are here to help you understand the process.
Loan Application
Start by filling out a loan application form. This can be done online or in-person at one of our branches.
Document Submission
Once your application is received, we will request the necessary documents for verification.
Initial Review
Our loan officers will review your application and the documents submitted.
Loan Approval
If your application meets all the requirements, you will receive a loan approval notice.
LOAN OPTIONS
Essex is pleased to offer a variety of loan options to suite your individual financial needs.
Here are some of the loan options we offer:
- Conventional
- FHA
- USDA
- Jumbo
- Reverse
- Down Payment Assistance
FIND A LOAN OFFICER
Our experienced loan officers are here to guide you through the mortgage process. Whether you're a first-time homebuyer, looking to refinance, or investing in property, we'll match you with a professional who understands your specific financial situation and goals.
Welcome To Subservicing
At Essex Mortgage Subservicing, we specialize in providing exceptional mortgage subservicing solutions tailored to meet your specific needs. With a steadfast commitment to our core pillars of Leadership, Raving Fans, Transparency, and High Performance, we offer a comprehensive range of services designed to streamline your operations and optimize your business outcomes.
Core Pillars
Leadership
Our seasoned management team's strong leadership and deep industry expertise ensure outstanding results in mortgage subservicing, allowing you to confidently entrust us with your loans.
Raving Fans
We prioritize customer satisfaction by exceeding expectations, fostering long-lasting partnerships, and integrating you into our community of satisfied clients.
Transparency
Our commitment to transparency ensures open communication, full visibility into your loan management, and promotes trust in our partnership.
High Performance
At Essex Mortgage Subservicing, we deliver excellence by prioritizing high performance and leveraging industry-leading technology and methodologies for superior results and operational efficiency.
Pillars of Our Excellence
Compliance & Regulatory Oversight
Our meticulous focus on compliance and rigorous regulatory oversight ensures your loans are managed in strict adherence to current guidelines, allowing you to focus on core business activities.
Relationship with Borrowers
Our borrower-centric approach ensures open communication, exceptional service, and a positive experience throughout the loan servicing lifecycle, fostering strong borrower-lender relationships.
Innovation & Technology
Our commitment to innovation and technology streamlines processes and enhances efficiency, ensuring seamless integration of cutting-edge solutions into your operations.